Privacy Policy

1. Introduction

Smart Traders ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website smarttradershub.in or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other details you provide when filling out our contact or enquiry forms.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically when you access our website.
• Communication Records: Messages and correspondence you send us via email, phone, or WhatsApp.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested support.
• Send you information about our educational programs and services.
• Improve our website experience and customer service.
• Comply with applicable legal obligations.
• Prevent fraudulent or unauthorised use of our services.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted partners who assist in operating our website or delivering our services, subject to confidentiality agreements.
• Legal Authorities: When required by law, regulation, or valid government request.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

6. Cookies

Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some features of our website may not function properly without cookies.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal obligations.
• Withdraw consent for marketing communications at any time.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@smarttradershub.in
• Phone: +91 63835 94583
• Location: Chennai, Tamil Nadu, India